About

Riccardo Orlando Miele

A design strategist who likes untangling complicated things, together with the people who live with them.

Designed in Napoli, now designing from Zürich. I’m always looking for what’s next: new markets, new audiences, new technologies, new teams. The challenges that don’t come with a playbook are the ones that draw me in.

Big ideas rarely start in a slide deck. They start in human conversations, often uncomfortable ones. That’s where I like to work: turning organisational and product complexity into clear direction and concrete action, grounded in people’s needs.

I’d rather try, learn and adjust than over-plan. So, let’s do it.

Offline: tennis, windsurf and good people

Experience

Where I’ve worked

Siemens SI Buildings

Lead & Senior Key Expert

2023 — present

2023 — present

Miele Practice

Consulting & experiments

2022 — present

2022 — present

Dedagroup

Design Strategist, UX & Service

2021 — 2023

2021 — 2023

Yezers

Service Designer, Projects Consultant

2020 — 2022

2020 — 2022

PUSH., Madonie Living Lab

Service Designer

2023

2023

NeN EnerTech (A2A)

Service UX Designer, double degree work-thesis collaboration

2022

2022

Earlier

Aspire x Tokyo Institute of Technology · Bauer · Teads Italia · NetDragon 福建

2018 — 2021

2018 — 2021

Voices

Kind words

“Capable of talking to everyone inside and outside the organization, empathetically listening to the user and unstoppably at work in making ideas real.”

Mariangela Ziller · Marketing Director, Sopra Steria, ex@Dedagroup Cloud

“Creative and grounded at the same time.”

Elisa Guardabasso · Sn Transformation Strategist, EY Dublin

“His capacity to turn problems into clear and actionable strategies.”

Riccardo Pansarella · Teammate, Momento Digital

Education

Where I studied

d.MBA

Business Design & Strategy

2023

2023

Politecnico di Milano & Tongji University

M.Sc. Product Service System Design (110 cum laude)

2019 — 2022

2019 — 2022

Politecnico di Milano

B.A. Communication Design

2016 — 2019

2016 — 2019

Collegio di Milano

Honor Student Program

2016 — 2020

2016 — 2020

Recognition

Along the way

Aspire Leadership

Award, Tokyo Institute of Technology

Future Lab Exhibition

Tongji University

Nova Talent

Member & Mentor

Collegio di Milano

Student Board & Mentor