About
Riccardo Orlando Miele
A design strategist who likes untangling complicated things, together with the people who live with them.
Designed in Napoli, now designing from Zürich. I’m always looking for what’s next: new markets, new audiences, new technologies, new teams. The challenges that don’t come with a playbook are the ones that draw me in.
Big ideas rarely start in a slide deck. They start in human conversations, often uncomfortable ones. That’s where I like to work: turning organisational and product complexity into clear direction and concrete action, grounded in people’s needs.
I’d rather try, learn and adjust than over-plan. So, let’s do it.
Offline: tennis, windsurf and good people

Experience
Where I’ve worked
Siemens SI Buildings
Lead & Senior Key Expert
Miele Practice
Consulting & experiments
Dedagroup
Design Strategist, UX & Service
Yezers
Service Designer, Projects Consultant
PUSH., Madonie Living Lab
Service Designer
NeN EnerTech (A2A)
Service UX Designer, double degree work-thesis collaboration
Earlier
Aspire x Tokyo Institute of Technology · Bauer · Teads Italia · NetDragon 福建
Voices
Kind words
“Capable of talking to everyone inside and outside the organization, empathetically listening to the user and unstoppably at work in making ideas real.”
Mariangela Ziller · Marketing Director, Sopra Steria, ex@Dedagroup Cloud
“Creative and grounded at the same time.”
Elisa Guardabasso · Sn Transformation Strategist, EY Dublin
“His capacity to turn problems into clear and actionable strategies.”
Riccardo Pansarella · Teammate, Momento Digital
Education
Where I studied
d.MBA
Business Design & Strategy
Politecnico di Milano & Tongji University
M.Sc. Product Service System Design (110 cum laude)
Politecnico di Milano
B.A. Communication Design
Collegio di Milano
Honor Student Program
Recognition
Along the way
Aspire Leadership
Award, Tokyo Institute of Technology
Future Lab Exhibition
Tongji University
Nova Talent
Member & Mentor
Collegio di Milano
Student Board & Mentor