From the desk of Riccardo, Zürich🇨🇭

Helping teams work out what's worth building, for whom, and how to make it grow. At the core of product, service, and AI opportunities.

Working with people, not just for them.

Collabs

Where we can start

Strategy, design, or somewhere in between, wherever your team needs it.

Research & Sensemaking

I help you understand your customers and your market. Let's look at what people really need and why they behave as they do.

AI & Design Audits

I support teams putting AI in front of customers. Let's review the experience, find where it adds friction or breaks trust, and redesign it so it earns its place.

Product &
Service Innovation

I guide teams through the messy part of innovation. Let's go from discovery to concepts that solve the right problem for the right people.

Business Design
& Go-to-Market

I help you stay competitive working on strategic positioning, offering and business model. Let's reach the right people in the right way.

Facilitation & Coaching

I lead workshops that turn ambiguity into clear decisions. Let's align the team, decide together and move forward with confidence.

Practice

Projects, talks and ways of thinking.

The fun part

About

Riccardo Orlando Miele

My roots are in digital product and service design. Since then I’ve worked with startups, innovation collectives and large enterprises, on everything from first ideas to products people use every day. Miele Practice is my space to consult, experiment and build with uncommon teams.

My roots are in digital product and service design. Since then I’ve worked with startups, innovation collectives and large enterprises, on everything from first ideas to products people use every day. Miele Practice is my space to consult, experiment and build with uncommon teams.

Big ideas start with a good conversation

Get in touch the rest will follow